FAQs
About our clay
At Claymoo, we use premium, high-quality, soft air-dry clay in all our kits. It's perfect for both beginners and experienced crafters.
Is our clay edible?
No, our clay is not meant for consumption!
Ingredients:
Microspheres imported from Japan, purified water, adhesives, humectants, water-based pigments, preservatives
What comes in each kit?
- Step-by-step guide in both video and text format
- Colored soft air-dry clay
- Bamboo toothpick tool
Some kits require the use of scissors to help shape the clay. Scissors are not included with the kit.
I bought a kit, where can I find the tutorials?
You can find the link to the tutorials through the QR code at the back of the kit. Otherwise:
- Go to claymoo.com/start
- Click on the kit that you have
- Enter the password at the back of your kit
How long does it take for the clay to dry?
Typically, the clay will air dry within 24-48 hours. But depending on the humidity, it can take up to 5 days in some cases.
How long does it take for the product to ship?
Usually it takes us 1-3 days for us to pack the order for shipping. Shipping takes 1-2 weeks to Canada and USA.
The clay is too wet or too dry?
We want the clay to be just right – moldable and able to hold its shape. Sometimes, during transportation or due to changing weather, the clay's texture may change.
If the clay is too hard, add a little water and knead it in.
If the clay is too soft, give it a good stretch or let it sit on the table for a few minutes to firm up before shaping.
For more clay tips, visit: https://claymoo.com/blogs/news/soft-air-dry-clay-tips-and-tricks-for-beginners
What are the storage instructions for the clay kits?
Store in a cool environment away from direct sunlight.
Best before date for the clay?
Use the clay within 1 year of purchase for optimal quality. If the clay becomes dry, rehydrate with water.